PAYMENT
To make your purchase as easy and simple as we can, please refer to the detailed store policies listed below. Click on the Check-Out button at the top of the page or under the image and proceed with the checkout and payment process. You will be able to complete your payment and finalize your purchase without waiting for an email confirmation.

Do not checkout until you are done shopping. For combined shipping, all items must be combined in 1 order, 1 checkout, 1 payment. Multiple checkouts/payments will be processed as separate orders, no exceptions. You see exactly what you are paying for during checkout.

YOU MUST PAY FOR ALL PURCHASES WITH A SINGLE TRANSACTION IN ORDER TO GET THE COMBINED SHIPPING SPECIAL! Paypal charges a fee for every transaction and the only way we can afford to offer the combined shipping is if you pay for all your items with a single transaction. It's easy to do, but if you are unsure of how to do it, just email us at info@eye4art.net and we will send you a combined payment request through Paypal.

Accepted Payments for USA buyers:
Pay Pal (using your Pay Pal acount or credit card) Mail in: Money Order, Cashier's Check, Credit Cards and E-Check via: Paypal (Paypal e-checks will take several additional days to clear, similar to an actual check)

Any Payment options NOT listed is not accepted, NO Exceptions. Shipment to ARIZONA will incur 8.1% AZ Sales Tax.

IMPORTANT - All Mail In payments should include ITEM # or Sales ID provided to you when you checkout. Payments lacking these information will delay shipping. We are not responsible for shipping delays on payments that lack ITEM # & Order #.

Shipping & Handling - It is not negotiable.

Returned Packages - Reshipment costs will be due if package is returned to us for invalid address. Please review the address provided during checkout to ensure quick delivery. Orders are always shipped to the address you entered during checkout, not to the address on your paypal accounts. Mailing labels are printed according to the info entered during checkout, accurate info is very important.

We ship USPS. Insurance is required on your package. Insurance cost are $1.65 for $1.00 to $50.00 / $2.05 for $50.01 to $100 / $2.45 for $100.01 to $200 and $4.60 for $200.01 to $300. simply add the correct amount to your total. If paying through Paypal, just put the corrext amount in the insurance payment box when sending your payment. If paying via a money order, add the correct amount to the total and write INSURANCE ADDED somewhere so we see it.


GENERAL GUIDELINES

• IMPORTANT _ Be sure all correspondence with us (emails, payments, etc.) includes item# or order#. This is very important, it will quicken our email response to your questions and speed up processing of your order. With the number of payments we receive each day, if you don't have this information with/on your payment, your order may be delayed.
• All emails will be answered, all payments will be processed, and all packages will be shipped, typically within 24-72 hours.
• Colors - Color shades will change from time to time due to different paints & craftspeople. We cannot guarantee color shades will always be the same as your previous purchases.
• Because of the high volume of emails we receive daily, we cannot always reply to emails immediately. Be assured that we will reply within 1-3 business days.
• Transaction details are kept on file for 90 days after your purchase.
• Items are shipped after payment received. Mail in payments must be received physically before item is shipped.

EXCHANGES and REFUNDS

• All items are brand new unless stated otherwise.
• Will try to ship the entire order in 1 box, some items are too large / heavy, it'll be shipped separately.
• Problems with your order must be reported within 5 days of receiving your order. WE WILL NOT be responsible for problems reported after the 5 days have past.
• If product is found defective on arrival or incorrect item was shipped, buyer understands that the product will be repaired, replaced or refunded in a reasonable amount of time. All presumed defective or wrong items must obtain a Return Merchandise Authorization Form (RMA) before returning. Email us at: info@eye4art.net. Any returned package without the RMA FORM will not be processed.
• RMA FORMS for refund must be obtained within 10 days from date of receipt. Returns/exchanges accepted in original condition only.
• 20% restocking fee for returned items.
• All product exchanges/refunds must be received by us within 14 days of you receiving your order.
• All shipping and handling fees for returned products will not be refunded in any case.
• Lost Packages: Shipments are shipped via USPS. In the rare event that an insured package is lost or damaged during transportation, we will gladly assist you in processing your claim with the appropriate parcel carrier. To file a claim, you must contact us with the shipment information and details regarding the problem you encountered. Please note that claims apply only to insured packages. Lost Uninsured Packages are buyer's responsibility. Claims for lost packages will be processed only when package tracking indicates that the package was NOT delivered correctly. If tracking number shows delivered, there's nothing we can do. Will not be responsible for uninsured packages that are lost by the carrier.